1. Introduction
SJ One ("we," "us," or "our") operates the website sjone.xyz and the SJ One mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using SJ One, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide Directly
When you create an account or use our Service, we may collect the following personal information:
- Account Information: Your name, email address, phone number, username, and profile picture
- Profile Data: Bio, location, social links, and other optional profile details you choose to share
- Payment Information: Transaction data related to purchases made through SJ Store and SJ Wallet, including order history and payment method details
- Communication Data: Messages, posts, stories, comments, and other content you share through SJ Community and messaging features
- Delivery Information: Delivery addresses, GPS location for real-time order tracking through SJ Delivery
2.2 Information Collected Automatically
When you access our Service, we automatically collect certain technical information:
- Device Information: Device type, operating system, unique device identifiers, browser type, and version
- Usage Data: Pages visited, time spent on pages, click patterns, and interaction data
- Location Data: Approximate location based on IP address, and precise GPS location when you use delivery features (with your permission)
- Log Data: IP address, access times, referring URLs, and system activity logs
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings. Third-party services like Google Analytics may also set cookies on our behalf.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve the SJ One platform, including SJ Store, SJ Wallet, SJ Delivery, SJ Shorts, SJ News, and SJ Community
- Personalization: To personalize your experience, recommend products, content, and connections relevant to your interests
- Communication: To send you service updates, security alerts, and support messages. Marketing communications are sent only with your consent
- Transaction Processing: To process payments, manage orders, and facilitate peer-to-peer transfers through SJ Wallet
- Safety and Security: To detect, prevent, and address fraud, abuse, security threats, and technical issues
- Analytics: To analyze usage patterns and improve our services through aggregated, anonymized data
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
4. Third-Party Services
SJ One integrates with the following third-party services that may collect and process your data according to their own privacy policies:
- Google Firebase: For authentication, database, cloud storage, analytics, and push notifications (Firebase Privacy Policy)
- Google Analytics: For website and app usage analytics (Google Privacy Policy)
- Google AdSense: For serving advertisements on our website. AdSense uses cookies to display relevant ads based on your browsing activity (Google Ad Technology Policy)
- OneSignal: For push notifications on web and mobile (OneSignal Privacy Policy)
- Agora: For real-time voice and video calling, and live streaming features (Agora Privacy Policy)
- Blockchain Networks: When using SJ Wallet for Web3 transactions, on-chain data (wallet addresses, transaction hashes) is publicly recorded on the respective blockchain (TON, Solana, or EVM chains)
5. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted service providers who assist us in operating our platform (hosting, payment processing, analytics), bound by confidentiality agreements
- Public Content: Information you share publicly on your profile, posts, stories, and SJ Shorts is visible to other users and may be indexed by search engines
- Legal Requirements: When required by law, court order, or governmental authority
- Safety: To protect the rights, property, or safety of SJ One, our users, or the public
6. Data Security
We implement industry-standard security measures to protect your personal data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication with Firebase Authentication
- Regular security audits and vulnerability assessments
- Access controls and least-privilege principles for internal systems
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach affecting your personal information.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:
- Account Data: Retained until you delete your account
- Transaction Records: Retained for a minimum of 5 years for legal and financial compliance
- Usage Logs: Retained for up to 12 months, then anonymized or deleted
- Communication Data: Messages and posts are retained until you delete them or your account is closed
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for marketing purposes
- Withdrawal of Consent: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us at contact@sjone.xyz.
9. Children's Privacy
SJ One is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We use Google Cloud infrastructure, and data may be stored in data centers located globally. We ensure appropriate safeguards are in place for any international transfers of personal data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@sjone.xyz
- Website: sjone.xyz/contact
- Location: Morocco